Frequently Asked Questions

Choosing the right Skilled Nursing Facility for yourself or a loved one can be an overwhelming experience that you shouldn’t have to undertake on your own. Take a look at our list of the most frequently asked questions and please reach out to us iif you have any other questions or concerns that aren’t addressed.

Do you accept insurance?

Our Skilled unit utilizes skilled insurance benefits such as Medicare, Medicare Alternative Plans, Supplemental Insurance, Medicaid as well as Private Pay. Our Assisted Living Facility accepts Medicaid and Private Pay.

Do you provide transportation services?

Yes, we provide transportation to medical/dental providers. These appointments must be initiated by our transportation services coordinator.

How do I apply to be a client?

To enter one of our facilities, a form called an FL-2 should be completed and submitted by a Medical Provider or Medical Facility. I entering our Skilled unit, this form is typically completed by the medical social worker at the hospital.

Do you offer Hospice care?

Yes, Shaire Center collaborates with local Hospice and Palliative organizations to provide services to our clients and their families.

Do you offer Laundry services?

Yes. All of our facilities offer laundry Services at no additional charge. We do request all clothing be labeled.

You may have thought of many questions to ask a facility, but one of the most important questions involves a myriad of other questions, and that is, "How do I choose the right facility?" Is the facility as clean as you set your personal standards? Is the facility free of unpleasant odors? Does the facility have a written description of clients rights and responsibilities? If so, ask for a copy. Does the facility have an advanced directives policy and are clients and families involved in developing their own plan? Does the facility provide services for terminally ill clients and their families? Does the facility have an Alzheimer's disease program? Does the facility have a rehabilitation program? Does the staff show interest in, affection, and respect for individual clients? Is staff courteous? Does the staff interact respectfully and in a friendly manner with other staff? Is the administrator available to answer questions, hear complaints, or discuss problems? Does the facility have a current license from the state? If needed by the individual, is the facility certified to provide Medicare and Medicaid coverage? Does the home have a formal quality assurance? Is the facility convenient for frequent visits of family and friends? Is the facility near a cooperating hospital where the patient's personal physician practices? Are all the services the client requires covered in the basic daily charge? If not, is a list of specific services not covered in the basic rate available? Are advanced payments returned if the client leaves the home? Is a physician available in an emergency? Are personal physicians allowed? Is regular medical attention assured? Are medical records and plans of care kept? Are clients and families involved in plans for treatment? Is confidentiality of medical records assured? Are other medical services (dentists, podiatrist, optometrist) available? Will the clients' personal physician be notified in an emergency? Does the facility periodically report to the client's personal physician? Does the home have an arrangement with a nearby hospital? Is emergency transportation readily available? Does the facility make accommodations for holding beds when clients are hospitalized? Are routine and emergency drugs available? Does a pharmacist review client drug regimens? Is a pharmacist available for staff and clients? Is there a Physical Therapy program available under the direction of a qualified therapist? Are services of an Occupational Therapist and Speech Pathologist available? Are client preferences observed? Are group and individual activities available and are clients encouraged to participate? Are clients involved with the surrounding community? Do volunteers work with clients? Are outside trips planned? Is a social worker available to assist clients and families? Is the facility well lit inside? Is the facility free of hazards underfoot? Are chairs sturdy and not easily tipped? Are warning signs posted on freshly mopped floors? Are handrails installed in hallways and grab bars in bathrooms? Does the facility meet federal and/or state fire codes? Are exits clearly marked and unobstructed? Are written emergency evacuation plans posted with floor plans throughout the facility? Are exit doors unlocked on the inside? Are doors to stairways kept closed? Do bedrooms open onto the hall? Does each client's room have a window? Are private rooms available? Is there a privacy curtain for each bed? Is there a nurse call bell by each bed? Is there at least once comfortable chair per client? Is there a clothes closet or separate set of drawers for each client? Is there room for a wheelchair to maneuver in each room? Is there easy access to each bed? Are clients encouraged to decorate rooms with personal items such as pictures, crafts, etc? Is the lobby atmosphere welcoming? Is the furniture in the lobby both attractive and comfortable? Is there a bulletin board with the activities schedule? Are certificates and licenses on display? Are halls large enough for two wheelchairs to pass easily? Do halls have hand grip railings? Are halls well lighted? Is the dining area attractive and inviting? Are tables convenient for those in wheelchairs? Is there help available to clients who need help in the dining room? Are rooms available for client activities? Is equipment (such as games, easels, yarn) available? Are rooms available for private visits with family and friends? Are toilets convenient to bedrooms? Are toilets easy for a wheelchair client to use? Is there a sink in each bathroom? Are nurse call bells near each toilet? Are hand grips on or near toilet? Are the grounds easily accessed for the handicapped? Is outdoor furniture available for clients and visitors? Are arrangements made for clients to worship as they please? Does the dietary manager plan menus for clients on special diets? Are personal likes and dislikes taken into consideration? Does the menu vary from meal to meal? Are snacks available? Is food delivered to clients unable or unwilling to eat in the dining room? Does staff assist clients who need help with eating? Is assistance in bathing and grooming available? Are barbers and beauticians available? Are basic personal laundry services available? If you are selecting a nursing home for a loved one, ask yourself if you are you Involving this person in the choice? Are you prepared to ease the client's transition to the facility by being with them on admission day and staying several hours to get them settled? Are you ready to visit the client frequently and encourage friends to make visits?